Combine Twilio with VoiceBase for a complete call center recording, scoring, and analytics solution.Â
Twilio, the cloud communications platform for developers, enables Twilio Add-ons, an easy way for developers and businesses to access partner technologies that have been pre-integrated with the Twilio API. Available from the Twilio Marketplace, Add-ons provide builders with many new capabilities to enhance their Twilio applications such as sentiment analysis of text messages, speech to text transcription for phone calls, and insight into user demographic data based on phone numbers.
Via the Twilio Marketplace, developers can now easily discover and install VoiceBase’s high accuracy machine transcription, automatic keyword and topic extraction and PCI redaction into any application. The Marketplace allows Twilio developers the ability to add tremendous value to individual solutions by simply selecting which Add-on to invoke as part of the core Twilio API.
✔ Speech-to-text
✔ Keyword & Topic Discovery
✔ PCI Detection & Redaction
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Contact our team for help with integrations or to get your account set up with VoiceBase so you can start building your solution!