How to Build Speech Analytics Into Any Twilio App – A Signal16 Talk
What does a Twilio integration with VoiceBase look like?
How to Transition from Human Call Scoring to Auto-Call Scoring in 5 Easy Steps
With the combination of highly accurate speech to text, intelligent keyword/topic extraction, and predictive insights training models, automatic event detection in spoken content is not only possible, but works really well.
3 Major Benefits of Auto Call Scoring for Cloud Contact Centers
With so many opportunities coming out of automated call scoring, we’ve outlined the top 3 benefits for customers to get started and begin reaping the rewards.