News & Press
All things VoiceBase around the web.
Speech Analytics Provider VoiceBase Announces Amazon Connect Integration
The VoiceBase Integration for Amazon Connect is easy to configure enabling call recordings to be transcribed and analyzed within minutes.
VoiceBase is the “Google of hypervoice”
Voice has joined the hypermedia revolution, becoming rich a data type. VoiceBase has taken pole position as the “Google of semantic contextual voice”.
VoiceBase and Voxbone Answer the Call for an Effective, Easy-to-Use Speech Analytics Service
Voice analytics provider VoiceBase now has a direct line to businesses using Voxbone’s communications services, in order to deliver valuable insights in just a few clicks.
VoiceBase Achieves PCI DSS Service Provider Level 1 Certification
VoiceBase the industry leading provider of speech analytics for the cloud, today announced the company has validated compliance with the Payment Card Industry (PCI) Data Security Standard (DSS) version 3.2 as a “Level 1” service provider for its PCI Detection & Redaction features.
3 New Trends in Cloud Contact Centers to Make Your Business Run Faster and Better
But with new technologies available in cloud contact centers, companies are taking advantage of those recordings to improve business operations.
Voice Analytics: Enterprise Value Rising
VoiceBase voice analytics technology extends from the contact center to the enterprise, powering call tracking, compliance, agent monitoring, and sales coaching.
OrecX Call Recording Integrates with VoiceBase Voice Analytics
OrecX (Booth 367), the world leader of open source call recording applications for call centers, enterprises and communication service providers, today announced full integration between Oreka TR (voice recording software), and VoiceBase voice analytics.
VoiceBase to Extend its Cloud Contact Center Reach Through Support of Amazon Connect
VoiceBase is among the first APN Partners to support Amazon Connect and deliver advanced speech analytics to a growing cloud contact center customer base
VoiceBase to Extend its Cloud Contact Center Reach Through Support of Amazon Connect
VoiceBase is among the first APN Partners to support Amazon Connect and deliver advanced speech analytics to a growing cloud contact center customer base