One of the ways that automation technology is improving the way that we do business is through Automatic Speech Recognition, or ASR.
Voice Analytics Blog
Featured Categories
Posts tagged with ASR
How to Compare Speech Engine Accuracy
Speech technology is a game of ‘what is most likely to have been said here’ and the winner is the speech engine that can predict the results most accurately.
Phonetic vs. Fixed Vocabulary Speech Technology
Converting spoken information into text, data or actionable insights is not an easy task. Speech technology is a game of ‘what is most likely to have been said here’ and the winner is the speech engine that returns the most accurate results.